In response to the overwhelming traffic and feedback I received on my post in April “Bing Cashback: It’s FREE Money” I have decided to do a follow up post with some further tips and tricks I have discovered since. Also, maybe I mis-titled my previous post. As you will see below I have had to spend a bit of time getting my Cashback. Time is money. Maybe’s it’s not free money?!?! 🙂
1) Check your Account after a Purchase is made
Make sure you check your account after a purchase is made. Check it for both:
- Cashback % Accuracy
- The Cashback has actually appeared
I recently made a purchase from Overstock.com (Pretty cool online shopping site) and going through Bing Shopping it said I would get 10% Cashback (See Below),
however, when it appeared in my Bing Cashback account I was only given 5% Cashback (See Below)
How do you resolve this? Contact Bing Cashback Support (https://support.cashback.discoverbing.com). They responded within hours asking for a copy of the confirmation of the order and a screenshot from Bing Shopping showing the expected cashback percentage. 24hrs after I sent the details of purchase back to Bing Cashback Support I recieved an email back saying “we have credited the purchase to your account, pending merchant confirmation. The cashback amount will remain in your account as “pending” for 60 days from the date of purchase.”
So fingers crossed, I should have my Cashback at the end of July.
I also have an instance outstanding for a purchase from Drugstore.com where the Cashback has not been reported (seperate from the instance below) after 14 days! Bing Cashback support staff are doing a great job in updating me. The delay is with Drugstore.com support. I will keep you posted on this outcome.
2) Using Retailers Coupons can Void Cashback
This is a trick I learnt the hard way. It doesn’t happen at all retailers, just some. There is no way of knowing.
Having a child under the age of 1 I have found Drugstore.com a great place to buy diapers (nappies) and formula. Free Shipping, no tax plus best price! In the same week I got an email from Drugstore.com with a coupon for “$10 off a purchase of $50 or more”, I also saw Drugstore.com was offering “20% Bing Cashback”. It was too good to be true!
I went through Bing Cashback to Drugstore.com, selected my diapers and formula, went to the checkout, entered my Drugstore coupon code, completed the transaction. Waiting, waiting, waiting ….. no cashback “pending” in my account.
When I read the Bing Cashback FAQs I learnt “that coupons could void your cashback rewards”.
3) Bing Cashback does not Equal Instant Savings
In my last post I stated that your should receive you cashback in 7 to 21 days into your PayPal account. In my early purchases using Bing Cashback my cashback did turn up in 7 to 21 days, but since then it seems things have really slowed down. Looking at all my “pending” cashback’s I currently have, it looks like I won’t be seeing my money for close to 60 days after purchase.
You can understand why Microsoft and their retailers do this. If they didn’t, it would cause a huge administration overhead when consumers returned or cancelled their orders.
4) Always Check the Price by Going to the Retailers Website Directly
I also encourage you to always check the retailers website directly. Open a separate browser and browse to the item on the retailer website (don’t go through Bing Shopping).
Why? A few times I have found the retailer jacks the price up when you use Bing Cashback! Very uncool.
Take you time and maximize your savings!
I still recommend using Bing Cashback and it is a great way to get money back on your online purchases. I just encourage you to learn there are a few tricks.
Last thing to note is that the Bing Cashback support staff and @bingcashback provide excellent support and are very responsive. I have been very impressed. Thanks guys!
If you have any other tips or tricks for Bing Cashback, please share below